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PathWays of the River Valley Frequently Asked Questions

What types of services does PathWays provide?

PathWays provides service coordination, day and vocational services, individualized
residential supports, family supports and respite to those who are eligible for

Who is eligible for services?

Children from birth to age 3 who have a developmental delay or established disability, as well as children from age 3 to 21 and adults who have a developmental disability or acquired brain disorder.

Are there income limits to be eligible for services?

No. Eligibility does not depend on income or insurance.

How do I apply for Area Agency services?

Contact our Intake Coordinator. The Intake Coordinator may ask for your assistance with gathering the needed information. You may reach the intake coordinator by calling our main numbers in Claremont and Lebanon. The office closest to you would be the most appropriate number to call.

What happens once I complete the application?

Your application will be reviewed by the agency. Eligibility for services for people with Developmental Disabilities and Acquired Brain Disorder will be determined upon meeting the criteria established in RSA 171-A. The Intake Coordinator may ask for your assistance with gathering the needed information. You will receive a letter regarding the determination.

Do you have a waitlist?

Yes, the number of individuals on our waitlist changes frequently. The length of time someone remains on the waitlist varies based upon individual need and availability of funding.

How does someone get on the waitlist?

Talk with your Family Services/Support Coordinator.

PathWays of the River Valley Frequently Asked Service Questions

What services are available through Family Centered Early Supports and Services?

Pathways provides Family Centered Early Supports and Services to families who have children with developmental delays and disabilities from birth to age three. Services and supports are based on the needs of the child and family as determined through an evaluation and writing of an Individual Family Support Plan (IFSP). All eligible children receive an evaluation and development of the IFSP, service coordination and transition support.

What is Family Support?

A service for families and children and young adults ages 3 – 21, and for adults who still live with their families. Our services include information and referral, educational advocacy, in home supports and respite.

How do I get Family Support?

Any family with a family member who is eligible for Developmental Disabilities or Acquired Brain Disorder services and living at home is eligible for family support services.

What is Children's In-Home Supports?

A service designated to provide support to families with children up to 21 years of age in need of extraordinary support: i.e. significant medical, behavioral, safety needs.

How do I get more information about Children's In-Home supports?

Contact your Service Coordinator for more information. There are specific eligibility requirements for this service.

How do I get respite?

Contact your Family Service Coordinator to request respite services or contract the Intake Coordinator.

What is Service Coordination?

A service that provides supports for adults with Developmental Disabilities or Acquired Brain Disorder. Our services include coordination of needed services, advocacy, and information and referral.

What is Employment Options?

Employment Options is a service within PathWays, which provides job development skills for individuals by helping them create and achieve goals for employment.

Who is eligible for the Employment Options Program?

Anyone who is interested in reaching a goal related to employment.

How would I get started in the employment program?

Talk with your Service Coordinator.

What services are provided in the Employment Options program?

Our services are individualized for the person and their specific needs. Some of the skills we help our consumers with include: interviewing skills, work preparedness (proper conduct, attire, and policies), job development, career exploration, making community connections, applications, maintaining employment, supervisor interactions, and co-worker relations.

What is Day Services?

A service that provides day and vocational supports for adults with developmental disabilities or brain injuries. Our services include employment, volunteer opportunities, and community based activities and experiences.

What is Adult Residential Support?

Adult Residential Support takes place in a community-based environment, such as Adult Foster Care, Staffed Residences, and In-Home Supports. This service provides opportunities in personal growth, skill building and connecting with people through shared experiences. We also support people to become involved in community life.

What type of Residential Services do you provide?

We provide a wide range of residential supports including Consumer-Directed Services, Adult In-Home Supports, Adult Foster Care, and Community Residential Homes.