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Support Broker (Case Manager) – Claremont or Lebanon with Regional Travel

Full-time, Hourly, Non-Exempt, Reports to the Individualized Services Supervisor, Hybrid work may be available after 90 days, $21 – $23 per hour depending upon experience.

Join us as a Support Broker in our Individualized Services group and support individuals with developmental disabilities. You will carry a caseload of 25 to 30 individuals. To be successful in the role, you must have excellent time management skills, the ability to frequently and efficiently switch gears between tasks, and strong people skills. Yes, this is a challenging role; however, it is always worth it to make connections with individuals and their families and to see their growth. After one year, you will know you were successful if you possess a solid understanding of the Individual Service Agreement process; you have established a fluid schedule of visits and team meetings with your individuals and families; and, you have a comprehensive understanding of the needs and circumstances of the individuals and families you serve. A bachelor’s degree in a related field is highly preferred; High School diploma or GED is required. 2 to 3 years minimum case management experience. Extensive case management experience may substitute for a degree. A minimum of 2 years’ human services experience is necessary; experience with developmental disabilities is preferred. Excellent verbal, interpersonal, and written communication skills required. Intermediate proficiency in MS Office (Word, Excel, PowerPoint) and ability/willingness to learn new programs necessary.